At IndoVerm, we are committed to providing you with timely and reliable shipping for your orders. Please review the following information regarding our shipping and delivery policies.
1. Shipping Locations
We ship worldwide, with the exception of Pakistan. For international shipping inquiries or concerns, please contact us at indoverminfo@gmail.com.
2. Processing Time
- Order Processing: Orders are processed within 1-2 business days. Processing times may vary during peak seasons or due to high order volumes.
- Order Confirmation: You will receive an order confirmation email once your order has been placed and a shipping confirmation email once your order has been dispatched.
3. Shipping Methods and Costs
- Shipping Methods: We offer various shipping methods to meet your needs. Shipping options and costs are displayed at checkout based on your location and the size of your order.
- Shipping Costs: Shipping costs are calculated based on the shipping method, order weight, and destination. You will see the total shipping cost before finalizing your purchase.
4. Delivery Time
- Estimated Delivery Time: Delivery times vary depending on the shipping method selected and your location. Estimated delivery times are provided at checkout and in your shipping confirmation email.
- Delays: While we strive to meet our estimated delivery times, unforeseen circumstances such as weather conditions or carrier delays may affect delivery. We are not responsible for delays caused by third-party carriers.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
6. Shipping Restrictions
- P.O. Boxes: We do not ship to P.O. Boxes. Please provide a physical address for all orders.
- Restricted Items: Some items may have shipping restrictions due to their nature or local regulations. We will notify you if any items in your order cannot be shipped.
7. Delivery Issues
- Missing or Damaged Items: If your order arrives damaged or if there are missing items, please contact us at indoverminfo@gmail.com within 7 days of receiving your shipment. We will work with you to resolve the issue promptly.
- Incorrect Address: Please ensure that your shipping address is accurate before placing your order. We are not responsible for delivery issues resulting from incorrect or incomplete addresses.
8. Return Shipping
For information on returning items, please refer to our Refund and Return Policy. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
9. Contact Us
If you have any questions about our shipping and delivery policies, please contact us